The Opportunity

This is a supportive role to work in our Retail locations providing loss prevention services and/or in our Security Operations Centre (SOC), both with a customer service focus.  The Loss Prevention team plays a key supportive role in providing frontline security and loss prevention expertise. Responsible for ensuring a safe retail environment for our employees, shoppers and guests at all NSLC locations. The Security Operations Centre provides monitoring of security equipment to identify and manage security risks associated with NSLC operations. As a primary point of contact, this role will manage security information, provide advice, and dispatch appropriate responses to identified risks.

This is a casual position, and the schedule may vary from week to week depending on operational needs. Shifts will be scheduled at various Retail Locations, or at our office in Halifax.

As a qualified candidate, you will have:

• Grade 12 or equivalent
• 1-3 years’ related experience
• Experience in a customer service role
• The ability to complete a Criminal Record check upon hire, or provide one issued within the past 6 months
• Valid NS Driver’s License with ability to produce a clear Driver’s Abstract and access to reliable transportation
• Be willing to work shift work (based on operational needs, shifts may include days, evenings, weekends, and occasional overnight)

As the ideal candidate, you will also have:

• Post-secondary education in a related discipline/area
• Training or Certification in De-Escalation, Defense tactics or related experience
• Experience in access control & video management systems 
• Experience in the field of Loss Prevention, enforcement and/or corporate security in a retail setting

An alternate combination of education and experience may be considered equivalent.